OS Commerce survey

Dear valued MultiCards Merchant,

We are contacting you because you use osCommerce for your site. In order to provide needed functionality to our merchants using osCommerce we ask you to please let us know the following about your installation.

We will use this information internally so that we can update our osCommerce support as needed based on what valued merchants such as yourself are using in the field. Our questions require you to login to your osCommerce Administration Tool which is the /admin directory in your installation.


A. VERSION OF OSCOMMERCE INSTALLED

Either:

i) osCommerce 2.2 ms2
ii) osCommerce Online Merchant 2.2 RC1 or 2 or 2a.

When you go to your Administration  Tool (/admin ) the message at the bottom will say either:

i) "E-Commerce Engine Copyright © 2005 osCommerce" (or 2003 depending on the verision)
ii) "osCommerce Online Merchant Copyright © 2008 osCommerce"

Also the newer osCommerce Online Merchant versions have the version in the graphic at the top left of the screen. Please make sure to specificy which RC 1 or 2, or 2a it is. The version number can also be included in the Tools --> Server info screen.

QUESTION 1: What is your exat osCommerce version?


B. WHAT CONFIGURATION VALUES ARE SET

After logging into the Administration Tool, Click on the Configuration menu option in the top left menu to bring up My Store.

QUESTION 2: Copy and paste the information from the table.


C. WHAT MODULES ARE INSTALLED

Click on the Modules menu option in the top left menu to bring up Payment Modules, and then under the Modules menu you will see:

  • Payment
  • Shipping
  • Order Total.


QUESTION 3: Click on them in turn and write down the Installed modules (where 'sort order' contains a digit) and the module status (enabled or disabled). Also write down the Module Directory.

For example:

Installed Shipping modules:
Table Rate = true

Module Directory: /home/mydomain/www/includes/modules/shipping/

Installed Order total modules:
Discount Coupon = true
Shipping = false
Sub-Total = false
Tax = false
Total = false

Module Directory: /home/mydomain/www/includes/modules/order_total/


D. WHAT LOCATIONS/TAXES ARE CONFIGURED

Click on the Locations / Taxes menu option in the top left menu to bring up Countries, and then under the Locations / Taxes menu you will see:

  • Countries
  • Zones
  • Tax Zones
  • Tax Classes
  • Tax Rates.

QUESTION 4: Write down all the information.

For example:

Tax zones:
Florida

Tax classes:
Taxable Goods

Tax rates:
1      Taxable Goods      Florida      7%


E. WHAT LOCALIZATIONS ARE CONFIGURED

Click on the Localization menu option in the top left menu to bring up Currencies, and then under the Locations / Taxes menu you will see:

  • Currencies
  • Languages
  • Orders Status

QUESTION 5: Click on them in turn and write down all information.


F. WHAT REPORTS ARE CONFIGURED

This one is a little different as we need less information, just what the menu options are.

Click on the Reports menu option in the top left menu, and the under Reports you will see various options such as for example:

Products Viewed
Products Purchased
Customer Orders-Total
Discount Coupons


QUESTION 6: Please copy and paste what you have in the menu under your installation.



We thank you in advance for your help! This information will be used to improve our osCommerce support.