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Merchant Support
"I am a MultiCards Merchant and need support."
 
Merchants can contact our Support Team through the Support Link in the Merchant Menu.
 
This section is reserved for MultiCards Merchants to have access to MultiCards facilities such as:
Merchant Account Status
Transaction and
Rebilling Modules
Order Page Configuration
 

If you experience difficulties logging into the Merchant Menu

Did you receive "Invalid username and/or password"?
  1. Your password is incorrect. Reset your password.
Did you receive a different error message?
  1. Make sure SSLv3 and 128bit encryption is supported by your browser
  2. Do not copy and paste the password with extra white or empty spaces at the end or just try to enter it manually with your keyboard
  3. Upgrade to the latest version of your web browser or try a different web browser
  4. Try this login page instead: https://secure.multicards.com/cgi-bin/db/mer_menu.pl
Do you still have login problems?
 
 
Your Merchant Number:
Your e-mail address:
The error message you receive, give as many details as possible: