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Customer Support
"I am a customer and
I need support regarding
a transaction / billing
on my card."
 
To contact the merchant you purchased the merchandise from:
Login to the Transaction Info System!
Do you have problems
placing an order?
help
 

Login to the Transaction Info System

Login to your Transaction
Order number:
You can find this number in the e-mail order confirmation.
Format: xxxxxx.yyyyyyy.

I don't know my order number
 
 
Security code:
You can find this security code in the e-mail order confirmation.

E-mail me a new security code
 
 
Please note:
SSLv3 enabled browser required!
 
  As a customer you may login to your transaction to:
  • view the details of your transaction;
  • cancel monthly/quarterly rebilling or change details, such as billing address and/or expiry date of your credit card;
  • cancel your order;
  • contact the merchant & MultiCards for support by sending a support ticket.